Privacy

What we hold

Phone number

How you sign in

Name and email

On your profile

Orders

What you bought

Pickup codes

Collecting at a counter

Litres back

Your rewards balance

Location

Stays on your phone

Oxytane Africa Investment Limited sells Oxytane fuel treatment through this app. This document says what the app collects, what happens to it, and who else sees it.

Your phone number

Your phone number is your account. There is no password: you type the number, we send a one-time code by SMS, and you type that back.

To deliver the code, your number and the code itself go to our SMS provider in Nigeria, eBulkSMS. They send it, and that is all they are given it for.

We keep the number for as long as your account is open, because it is what identifies you to us.

Your name and email

The first time you sign in we ask for your name and an email address, and keep both on your profile. Your name goes on your orders. Your email is how we reach you about one when a text message will not do.

Where you are

When you open the map or the pickup list, the app asks for your location while the app is open. It is used on your phone, to sort the stations by how far they are from you. It stays on your phone and is never sent anywhere — not to us, not to a station, not to anyone else — and nothing about it is stored.

If you say no, the list still works — it is not sorted by distance, and you choose a state yourself. You can change your mind in your phone's settings at any time.

Paying

Payments are taken by Paystack. Card details are entered on Paystack’s own page: they never pass through this app, and Oxytane never sees or stores them.

What Paystack is given is the amount, a reference that ties the payment to your order, and an email address standing for your account — where your account has none of its own, that is a placeholder built from your phone number. What comes back to us is whether the payment succeeded.

Your orders and your code

For every order we keep what was bought, what it cost, the city you chose to collect in, the payment reference, and the pickup code issued against it. Those are business records, and we keep them for as long as the law requires a business to keep its accounts.

Litres back are a ledger rather than a number: what each order earned, what a referral paid, and what you have spent. Your balance is the sum of it.

At the counter

An attendant who looks your code up sees the bottles to hand over and nothing else — not your name, not your number, not what you paid, not your balance.

To confirm the order is yours, you read out the last four digits of your phone number and the attendant types them in. The digits are never shown to them, and the check happens on our server.

When the app breaks

A crash can send us a fault report, so that a defect that cost you an order is one we can find and fix. It carries the fault and the kind of device it happened on.

Phone numbers, email addresses, pickup and referral codes, payment references, sign-in tokens and coordinates are stripped out on your phone before the report leaves it.

Who else handles it

eBulkSMS

Delivers your sign-in code

Paystack

Takes the payment

Supabase

Hosts the account and orders

Each of them is given what that job needs and nothing more. None of this is sold. The app carries no advertising, no analytics and no tracking.

Closing your account

You can delete your account from inside the app, and this page says how. Or write to info@oxytane.ng from the email address on your account, or from the number on it, and we will close it. Your profile goes, and so does any litres-back balance on it.

Orders and payment records stay, with your name, number and email taken off them. A business has to be able to account for money it has taken, and that is the only reason they are kept.

Asking us anything else

To see what we hold, to correct it, or to ask about any of this, write to info@oxytane.ng.

When this document changes, the date at the top of it changes.